PrintNinja - online printing made easy for creators
Our customer service team has helped deliver more than seven million pieces to happy customers around the world. Lean more about that team and quote your printing project today!
Please Note! Our printing facilities will be closed from Oct 1st to Oct 8th due to the Chinese National Holiday. Our US offices will remain open at this time and we will still be processing orders. Orders entering production at this time will be delayed a week as a result. Please plan accordingly.
Please Note! Several factors in the logistics industry are contributing to shipping delays. Covid-19 ramifications are still being felt in staffing shortages in both Chinese and US ports. Additionally a push towards more online shopping during the pandemic has overloaded the shipping industry responsible for shipping goods over the ocean. As a result there are far more shipments than open appointments for receiving goods. This is evidenced by boats sometimes being docked at the coasts for weeks at a time awaiting availability. Industries throughout the world are being affected in different ways. Our regular shipments and relationship with our shipping partners has limited these effects to some degree, however we are still seeing shipments delayed by several weeks beyond our normal shipping times. Please plan for far more shipping time than our normal turnaround times, and please communicate with your account manager about any specific delivery dates you might be planning for the release of your product. These delays are beyond our control and we appreciate your patience as the global logistics industry attempts to return to normal.
Check out our guide on calculating your turnaround time here:
Prepress Time Detail
Proofing, production, and shipping are three separate processes. Once you have paid and uploaded your files and we receive them, you will get a digital proof the next business day before we close. Files sent after hours or over the weekend are received on the following business day. We will work with you until your proof is right; sometimes this takes several times back and forth. We recommend you budget a week to make sure your files are correct and ready for press, but this can vary based on your experience and ability to make fixes to your files. Once digital proofing is complete we will create any physical proofs or press hardcopy proof sheets you have ordered. (Book hardcopy proof sheets take two weeks to produce and ship, and game and board book hardcopy proof sheets take 3 weeks.) Once proofing is complete and you approve the proofs we proceed to production.
Production Time Detail
Production turnaround times start from the day you go to press, which is usually one to two days after you approve your final proof. Production varies based on project type, project complexity, binding type, and project size. The timeline estimates above are for modest sized orders (fewer than 2000 units) with average complexity. While we are usually well inside these timeline estimates, getting your book right is the main priority. If you have a large order, many specialty options, or a high page count please anticipate a longer production timeline.
Once your order is printed and bound our Quality Control staff inspect a random sampling of your order and confirm it matches your proofs. We then pack them and ship them according to the method or methods you have paid for.
Shipping Time Detail
Shipping is where you have control. We offer budget shipping via ocean container and that takes 6-8 weeks after your book is finished printing. We also offer expedited shipping via air freight that takes 7-10 days after production. You can ship via one or both of these methods, and our calculator (internal link to calculator home page) can give you an instant price for splitting your shipment in this way. These timelines are also estimates, and PrintNinja does not have control of customs, port strikes, ocean currents, and other rare occurrences that can extend your shipping time.
PrintNinja always recommends padding your timeline and ordering as early as you are able. While we will do all we can to meet a requested timeline, we cannot offer guarantees, and we never want to sacrifice the quality of your project. Our estimates are just that, estimates, and while the majority of our projects fall within those listed turnaround times, delays are possible when custom manufacturing your unique book or game.