Meet the team behind PrintNinja
Since launching in 2009, PrintNinja has printed millions of books, comic books, children’s books, magazines, games, catalogs, and more for thousands of independent creators, publishers, and businesses.
In fact, we keep a running tally of the number of items we’ve printed.
So why have these thousands of creators and businesses decided to take advantage of PrintNinja’s international offset printing services?
pieces printed, as of 9/18/2023
Together we maintain low prices while providing top quality printing and customer service.
In 2003, Russell Potterfield was a business owner with a problem.
He was paying too much for his business printing needs, and the costs kept rising.
He discovered that printing in China was an affordable solution, and delivered the same high-quality printing as his U.S. printers. Skeptical at first, he started small, but over time his company did more and more of their printing in China. However, coordinating a project halfway around the world came with risks.
So in 2009, Russell and his family moved to Shenzhen, China and PrintNinja was born.
In 2021, we realized that some customers would be better served by having their projects printed a bit closer to home. That’s when we opened our domestic facility in Northbrook, Illinois.
With a robust team spanning across two continents, we maintain low prices while providing top quality printing and customer service.
PrintNinja has printed millions of comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, self-publishers, and businesses. Our reputation is the best in the industry, and we work hard every day to uphold it.
The PrintNinja Team
Our two teams may work across the globe from one another, but we’re in constant communication, including regular trips across the world to continually improve our processes and strengthen our operations. International collaboration is what lets PrintNinja make professional quality printing accessible to everyone, without sacrificing quality, customer service, or savings.
Director of US Operations
Jeff leads the PrintNinja Operations team. He and his team focus on creating the smoothest, most pleasant customer experience possible. Jeff uses his 10+ years in the printing industry to shepherd projects from dreams to reality.
Account Management Ninja
Justin is one of our all star account managers, fielding all questions, and concerns. His customer service experience spans 7+ years. After hours, Justin enjoys reading, gaming, playing with his dog Bruce, and travel.
Jen is here to not only manage your prepress, but she will do everything in her power to make the rather intimidating “prepress process” go as smoothly as possible. Patience is her middle name! Jen is fluent in 90's movie quotes, red lipstick is her must-have, and she lives by the phrase “It's nice to be important, but it's more important to be nice.”
Senior Prepress Manager
Sam assists creators with prepress and reviews their artwork files to ensure they’re print-ready and look stellar off-press. He has a passion for print and loves the smell of freshly inked paper. When not behind a monitor you can find him outdoors with his two dogs, playing pickleball or rooting for Boston sports teams. Sam enjoys vintage posters, classic vinyl and good coffee.
Account Management Ninja
Laura has worn a lot of different hats in the customer service world! She’s even served coffee to the drummer from Fallout Boy. Laura isn’t very good at keeping house plants alive, but she can pour really mean latte art and give you excellent book recommendations. Her other interests include running, writing, and comparing astrological signs.
Account Management Ninja
Margaret is a third-generation administrative professional and student of the secretarial arts. With a background in communication studies and commercial art, she’s always excited to see all the new ways creators are finding to tell their stories. When she’s not biking along Chicago’s Lakefront Trail, she can be found binge-reading sports manga, making fanzines about geology puns, or knitting accessories for her pets.
Customer Service Ninja
Campbell has years of customer service experience in multiple industries and is excited to serve you next! Their passion and educational background in comics, graphic novels, and illustration give them a unique ability to understand your printing needs best. Outside of the office, Campbell spends time playing D&D, mushroom foraging, tie dyeing, cooking, baking, and of course reading comics, to name a few!
Web Project Coordinator
Thor has a passion for bringing the best possible website experience to PrintNinja's customers. He uses his background in communication and web design to ensure our online tools always meet the needs of your project. Outside of work, you can find Thor enjoying video games, obscure wikipedia articles, and Arsenal Football Club.
Founder and Chief Executive Officer
PrintNinja was founded by Russell Potterfield, who has worked with product and business development for nearly 20 years and has over 40 patents to his name. Russ holds an MBA from the University of Michigan’s Ross School of Business as well as an undergraduate degree from Michigan in English literature.
Shenzhen Team Leader
Daniel began working at PrintNinja in 2010, as the leader of the China office. He brings over a decade of printing experience to the job, and he ensures our customers’ jobs are delivered on time and that the printing quality always exceeds expectations. He loves to read history books and business stories in his leisure time.
Prepress and Purchasing Ninja
Chelsea joined PrintNinja in 2013. She takes care of quoting, prepress and purchasing on the China side, and is the first link in the quality control chain. She has two lovely dogs, and she loves food and travel.
Shipping and Logistics Ninja
Eason is responsible for PrintNinja’s logistics. He coordinates production and shipping schedules, and routes freight to make sure customers receive their books as fast as possible. His interests include: Basketball and fitness.
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